CRM Solutions Integral Solutions for Direct Marketing
Relational Marketing Programs
A relational marketing programme has to be a continuous process the basis of which is the relationship with the customer. We provide the know-how and the comprehensive management solution, providing marketing database support in all areas necessary for optimum execution
Marketing Database Management
The availability of a marketing database will enable us to identify and know our customers and thus, be able to establish a lasting relationship over time. To this end, CRM Solutions provides the online management, enriching and updating of your database in a normalised fashion
Customer Care Service
The customer care service is the company image to its customers, suppliers and its distribution channel. At CRM Solutions, we design customer care services that allow a direct communications channel, 24 hours a day, 365 days a year.
Fulfillment
Direct marketing permits excellent campaign results measurement. CRM Solutions provides campaign tracking services via its back-office platform, which includes tools that enable data capture and updating with an optimum level of reliability.
Challenge 5: Vallehermoso
PDM has been managing the queries that are made via the Vallehermoso Website since 2001. Telephone attention was added into the service in 2005.
Legal corner
We follow a complete security protocol to protect the confidentiality of our customer files.
Contact | PDM CRM Solutions
PDM Marketing y Publicidad Directa S.A. - Xaudaró, 7 - 28034 MadridPhone 91 729 13 90 | Email: crm@pdm.es